Shipping Policy

It's a Breeze

Holiday Shipping Deadlines

Order by 12pm MST on the following dates to ensure delivery before Christmas. Please note that shipping to remote areas may add extra delivery time.

  • Canada Post Expedited Parcel – December 12th
  • Canada Post Xpress Post – December 20th
  • FedEx Ground – December 13th
  • FedEx 2 Day – December 20th
  • FedEx Priority Overnight – December 23rd

Order Processing Times

Please allow for 1-2 business days for your order to ship. Orders placed on weekends or Statutory Holidays will be processed the next business day. Orders placed after 12pm MST will be processed the next business day. Please allow for additional processing time during sale and high volume holiday periods.

Canada Shipping

Receive FREE shipping on orders over $99, excluding taxes.

The following shipping options are available. Shipping cost is calculated based on shipping address.

  • Canada Post Expedited Parcel
  • Canada Post Xpress Post
  • FedEx Ground
  • FedEx 2 Day
  • FedEx Priority Overnight
  • Local Pickup
    Calgary Office – Monday to Friday 9am-4pm
    Swimco Willow Park Village (Calgary) - Store Hours
    Swimco South Edmonton Common (Edmonton) - Store Hours
    Swimco Park Royal (Vancouver) - Store Hours
    *Usually ready within 4 business hours

US Shipping

Shipping to the United States is no longer available.

Want to track your order?

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. Click the tracking number to see up to date delivery estimates.

If you have not received a shipping confirmation email, or have any issues tracking your package, call or chat with us. We would love to help you.

Split Shipments

We are unable to ship separate parts of a single order to different addresses. So if you want to split your order, you will need to place two orders. Keep in mind, shipping will be charged on each order under $99.

Ordering from a rural address?

Please ensure you include a physical street address, highway number or other necessary information with your RR address so the courier can find you. FedEx delivery to rural addresses may take up to 5 days.

Verify your Address

Please double check to ensure that you have correctly entered your shipping address. If your package is returned to us due to an incorrect address that you have entered, it will be reshipped to you at your expense. If you would rather return your order than have it reshipped, you will incur an $8 shipping charge.